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Mc Lean, Virginia - USD Full Time Posted: Sunday, 13 August 2017
 
 
Equal Opportunity/Affirmative Action Employer including Vets and Disabled

Join an innovative team that is responsible for transforming the customer experience by creating and bringing to market new products and services based upon globalized connectivity without boundaries. We reach beyond the traditional satellite industry and the broader communications landscape. As part of the Intelsat vision, we will define new products with the performance, features, and flexibility required to open new profitable markets, drive new revenue streams and ensure the most reliable and secure communications globally. To accomplish our goal, we are looking for bold thinkers to fill this role and continue our Legacy of innovation for decades to come.

The Program Manager will plan and implement all activities related to the successful completion of satellite and terrestrial communication network programs and projects. Provide proposal generation support for complex networks during pre-sales phase. During the post-sale phase, the Program Manager is responsible for the successful delivery of all program requirements within cost, schedule and technical constraints as well as customer communications and customer satisfaction.

An Equal Opportunity Employer

Critical Responsibilities

. Successfully manage and deliver all program requirements.

. Direct multiple partners, subcontractors and vendors to implement services within cost, schedule and technical constraints.

. Oversee complex network architecture design and implementation of solutions across multi-functional teams within IGC and other Intelsat corporate groups.

. Interface directly with senior level customer contacts and provide excellent customer service through transparent and frequent communication, on-time delivery of service, and timely, proactive resolution of issues.

. Resolve customer outages or technical issues as primary escalation interface for Intelsat Secure Operations Center (ISOC) and customer until the problem is resolved.

. Provide guidance and mentoring to project managers.

Important Responsibilities Important Responsibilities

. Produce accurate and timely program status reports and presentations that include financial and programmatic performance to senior management and customers.

. Support sales and business development teams during large or complex proposal efforts with development of project plan, risk identification and mitigation plans, vendor cost quotes, and selected proposal text.

. Identify systemic issues with customer networks and provide recommendations for solutions based on customer interaction.

. Oversee and participate in quality control evaluations for equipment and service performance improvements.

. Participate in negotiations with customers, contractors, and vendors to ensure program oversight and continuity of contractual obligations

Knowledge, Skills, and Abilities

. Must have satellite and terrestrial communications background with program or project management responsibilities.

. Must have knowledge and skills to provide program leadership across multiple projects and for cross Matrix teams.

. Must be able to obtain and maintain a US DoD secret clearance or higher.

. Must be able to interface and effectively communicate with all levels of customer organizations.

. Understanding of Federal procurement practices required.

. Prior experience in managing government contracts and programs required.

. PMI certification is desired.

. Proficiency with Microsoft Office products including PowerPoint and MS Project.

. United States citizenship REQUIRED. Applicants without U.S. citizenship will not be considered.

. Current U.S. Government DoD Top Secret security clearance

Core Competencies

. Enterprise leadership

. Customer Focus

. Teamwork and Collaboration

. Program Management Best Practice & Processes

. Risk Management & Resolution.

. This position requires ITAR access; all candidates must be US Citizens or Permanent Residents.

. These statements are intended to describe the general nature and level of work being performed by employees assigned to this job. This is not intended to be an exhaustive list of all responsibilities, duties, and skills required of employees assigned to this job.

. Company description: Intelsat is the largest provider of fixed satellite services worldwide. We enable providers of media, telecom and government services to deliver information and entertainment to people at home, in the office or on the move. On a day-to-day basis, Intelsat supplies video, data and voice connectivity in approximately 200 countries and territories for approximately 1,800 customers, many of which Intelsat has had relationships with for over 30 years. Some of the world's leading media and communications companies, multinational corporations, Internet service providers and government/military organizations hallmark Intelsat's customer base. Customers access capacity through extensive service offerings, which include transponder services, hybrid managed services combining satellite capacity and terrestrial facilities, and channel services.

Posted by StartWire



Mc Lean, Virginia, United States of America
Finance
USD
Intelsat Corporation
Intelsat Corporation
JS2124_4B9BB9520CF965BD41FEE1A087E41184_228_I/257277675
8/13/2017 5:22:28 AM

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